Case Management Services

The Office of Student Life is available via remote access at studentlife@stchas.edu or 636-922-8536. We are actively working to respond to all emails and phone calls as quickly as possible. Our office hours are: Monday through Friday 8 a.m. to 4:30 p.m. and our office is located in ADM 1123 (campus map.)

Case Management Services

SCC provides a Student Support Case Manager to manage and address concerns about students experiencing or causing distress that interferes with learning, development, and success and ensures students are connected to appropriate resources. The Student Support Case manager meets with students to assess their concerns and well-being and develop action plans to empower students to address current and on-going needs.

We are dedicated to student success and work with students to navigate barriers to access appropriate treatment and resources.

Case Management Services FAQs

Can students still request case management services while courses are being offered remotely?

Yes. The Office of Student Life is still open 8 a.m. – 4:30 p.m., Monday through Friday. All student appointments will be conducted virtually and/or by appointment for a request for face-to-face session.

To coordinate an appointment or seek service, students can contact the Office of Student Life at 636-922-8536 or by emailing us at studentlife@stchas.edu for assistance.

What case management services will students be able to receive remotely?

Case Management Services:

  • Services that assist with identifying needs, resources, and support systems
  • Assistance navigating campus and community resources
  • Crisis management and navigating barriers
    What should I do if a student is expressing anxiety and/or depression?
    For SCC students in immediate danger and life-threatening situations, please contact one of the following:
    • SCC’s Department of Public Safety at 636-922-8545
    • Behavioral Health Response’s (BHR) 24hr crisis line at 314-469-6644
    • Crisis Text Line - Text the word “HOME” to 741741

    For other situations, please refer the student to the Office of Student Life by completing this form https://cm.maxient.com/reportingform.php?StCharlesCC; and/or have the student follow up with our office by contacting us at 636-922-8536 or by emailing us at studentlife@stchas.edu.

    Student Support Case Management Services

    SCC provides a full-time Student Support Case Manager to meet with students to assess concern and well-being and develop action plans to empower students to address current and on-going needs. The Student Support Case Manager is available by appointment Monday- Friday 8:30 a.m. - 4:30 p.m. The Student Support Case Manager is dedicated to student success and works with students to navigate barriers. To meet with the Student Support Case Manager please email studentlife@stchas.edu or call: 636-922-8536.

    The Student Support Case Manager can assist with:

    • Assistance navigating campus and community resources
    • Referrals to campus and other resource
    • Coordination and follow-up during and after hospitalization and/or medical leaves of absence
    • Crisis management
    • Help managing complex medical need
    • Exploration of and referral for mental health concerns
    • Navigating barriers

    Services

      Assess concern and well-being
    • Arrange for care
    • Provide educational programming to assist in the students overall well-being and development
    • Help manage complex medical or psychiatric needs
    • Assist with psychiatric/medical withdrawal
    • CARE Team Referrals/Coordination
    • Strengthen support systems and self-advocacy skills
    • Provide support, monitoring, and follow up services
    • Resource and consultation for faculty, staff, and students
    • Assist with managing with academic and personal responsibilities
    • Identify needs, resources, and support systems

    Referral Services

    The Student Support Case Manager works with other campus departments and offices, as well as community agencies to facilitate communication. The Student Support Case Manager can help students increase advocacy skills by working alongside SCC students to create action plans to help all students succeed. A student that needs ongoing support may be referred to meet with the Mental Health Counselor.

    When to Refer:

    • Shift in mood
    • Mental health concerns
    • Disruptive behavior or disturbing conduct
    • Disorganized speech/nonsensical conversation
    • Emotional/physical outbursts
    • Changes in personal hygiene or appearance
    • Communication that is concerning
    • Relationship issues
    • Loss of family member or friend

    Students may be referred to the Student Support Case Manager by faculty, staff, family, or other students. Students can also self-refer to the Student Support Case Manager. The ultimate goal is to prevent difficulties that are more serious and help students attain success.

    Additional Resources

    META

    Meta

    META is a mobile application designed to connect college students to mental health providers for confidential and real-time chat, audio, and visual counseling. Students are able to receive mental health assistance anytime and anywhere. To access the full range of features, student will need to register utilizing their SCC email address (@my.stchas.edu)

    SANVELLO

    SANVELLO

    Sanvello is a mobile application designed to assist students with stress, anxiety, and depression. The application utilizes mobile techniques and support to help students relieve symptoms and is facilitated by taking students through guided meditations; personal journaling; engaging with others through the social chat feature; and by lastly, tracking the student’s mood and assessment. To access the full range of features, student will need to register utilizing their SCC email address (@my.stchas.edu)

    Suicide Prevention-Resources and Support

    SCC wants to make sure that all students have access to information about resources for support surrounding suicide prevention. If you, or someone you care about, are discussing suicide, please contact the following:

    • SCC’s Department of Public Safety at 636-922-8545
    • Behavioral Health Response’s (BHR) 24hr crisis line at 314-469-6644
    • Crisis Text Line - Text the word “HOME” to 741741

    View a list of local and national resources.

    Contact Information

    Teresa Drury,
    Office Coordinator
    636-922-8536
    Email »
    SCC logo

    4601 Mid Rivers Mall Drive
    Cofttleville, MO 63376

    info_desk@stchas.edu
    636-922-8000

    © 2019 St. Charles Community College.