St Charles Community College
Cottleville, MO

Vice President for Student Services Search

About SCC

Founded in 1986, St. Charles Community College (SCC) has a reputation as one of the best two-year colleges in the state of Missouri. With extraordinary faculty and staff, SCC serves a population of more than 30,000 credit and noncredit students annually. Recently, the city of St. Charles was recognized by Money magazine as one of the 50 best places to live in the country and is one of the fastest growing communities in Missouri. SCC’s main campus, located in Cottleville, is a beautiful 12-building campus which has won architectural awards for its innovative, contemporary “educational village” design. The college’s Dardenne Creek Campus includes the Center for Healthy Living and is located in the city of Dardenne Prairie. SCC celebrates diversity and inclusion, and contributes to the economic and cultural vitality of the region by providing an accessible, comprehensive, and supportive environment for teaching and learning.


SCC serves our community by focusing on academic excellence, student success, workforce advancement, and life-long learning within a global society. We celebrate diversity and we enrich the economic and cultural vitality of the region by providing an accessible, comprehensive, and supportive environment for teaching and learning.


Our passion for student success is reflected in an array of innovative academic, career/technical, workforce development, and community programs. Our partnerships and cultural opportunities enrich and transform our community.


  • Communication, Trust, and Respect
  • Commitment to Student Success
  • Learning for Life
  • Collaborative and Democratic Decision Making

  • Innovation and Excellence
  • Cooperation
  • Service
  • Responsible Stewardship

St. Charles Community College seeks a new Vice President for Student Services (VPSS) who demonstrates student-centered leadership, who embraces innovation, who values diversity, and who is a responsible risk-taker. Reporting directly to the President, the VPSS will provide vision, leadership, and supervision over all enrollment management functions, in addition to other related duties.

This executive-level position requires a professional who is passionate about the mission of the comprehensive community college. The VPSS should possess a secure sense of self to effectively delegate and empower others, while maintaining excellence and accountability. It is expected that this individual will have a broad understanding of critical topics in higher education and student affairs; be a champion of data-informed decision-making; understand and advocate for technology; and, possess strong interpersonal skills, including good listening skills and a good sense of humor.

Essential Duties and Responsibilities

  • Plans, organizes, and directs all activities associated with the position, including Admissions and Records, Registration, Counseling/Advising, Career Planning, Financial Aid, Scholarships, Veterans Services, International Support Services, A+ Program, and other related functions.

  • Develops and administers comprehensive enrollment plan.

  • Oversees development and management of budgets; identifies opportunities for innovative strategies that contribute to efficiencies or generate revenue.

  • Provides supervision to and development of administrative and support staff.

  • Identifies and helps implement new technology needed to support operational functions and track student retention and success.

  • In collaboration with the academic vice president, coordinates Guided Pathways processes and procedures.

  • Identifies and implements best practices in student support services.

  • Collaborates with executive team to strengthen outreach to K-12 and higher education partners.

  • Maintains excellence in customer service for all areas of responsibility.

  • Develops and produces reports for internal and external entities; ensures compliance with accreditation and other regulatory requirements.

  • Provides direct support for employees, helping troubleshoot during peak times.

  • Serves as a member of President’s Cabinet and other college committees as needed.

Knowledge and Experience

  • Experience providing student-centered vision and leadership within a higher education setting.

  • Knowledge of budget development and management and strategic planning.

  • Understanding and awareness of emerging technology.

  • Excellent written and verbal communication and presentation skills.

  • Knowledge of Guided Pathways.

  • Experience developing and/or delivering customer service training.

  • Awareness of external regulations related to support services.

  • Knowledge of best practices in the recruitment and retention of international students.

  • Understanding and awareness of the needs of diverse student populations.

  • Ability to motivate and inspire employees and knowledge of how to build cohesive and highly functional teams.

  • Excellent problem-solving skills, along with the ability to resolve conflicts.

  • Ability to work independently, to identify innovative strategies, to assess effectiveness, and to follow through on all assignments.

  • Ability to implement strategies that contribute to increased student retention and success.

Minumum Qualifications

  • Possess a master’s degree from a regionally accredited institution in education or a related field.

  • Have at least four years of full-time supervisory/leadership experience in higher education.

  • Show a commitment to diversity and the mission of the comprehensive community college.

Preferred Qualifications

  • Possession of a doctorate from a regionally accredited institution with an emphasis in a field related to student services.

  • Five or more years of full-time, progressively responsible leadership over a support services program.

  • Proven record of leadership that contributed to increased student enrollment, retention, and/or success.

  • Experience at the community college level.

Apply by Feb. 28, 2019

Please submit a cover letter – no more than five pages - that addresses how your experiences meet the qualifications. Include a resume and five professional references and complete the online application at:

The College is committed to non-discrimination and equal opportunity regarding the treatment of students, faculty and staff. In compliance with Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, and other federal and state laws and regulations, the College adheres to a strict non-discrimination policy in student admission, educational programs, activities, and employment regardless of race, color, sex, sexual orientation, religion, creed, national origin, ancestry, age, veteran status, disability, or genetic information.