Logging on to CougarMail for the first time:

Look up your college assigned email address

Your initial password is as follows:

  • First Letter of your First Name
  • First Letter of your Last Name
  • A Period (.)
  • ALL seven digits of your Student ID Number (including leading zeroes)

For example: John Doe has Student ID Number of 0367124, so his initial password is jd.0367124

Follow the directions below:

  1. Open your Internet Browser. (CougarMail works best with Microsoft’s Internet Explorer or Safari.)
  2. Navigate to https://login.microsoftonline.com/
  3. After the page loads you will see:
    Office 365 Sign in with your organizational account.
    Note: If you see Outlook Live or one of your other email accounts, sign out and then click on Sign in with a different account. Enter your Email Address, Initial Password, and click on Sign In.
  4. Select your time zone: (UTC-6:00) Central Time (US & Canada).
  5. Click on OK.
  6. Your Inbox will open.

If you need assistance, call the Help Desk at 636-922-8555

Technology
Help Desk Info

For Technology Help:

636-922-8555

scchelpdesk@stchas.edu

Canvas Support Hotline:

1-844-338-4868 (toll-free)

For General Information:

636-922-8000

Hours:

Fall and Spring

Monday-Thursday
7:30 a.m.-10 p.m.

Friday
7:30 a.m.-4:30 p.m.

Saturday
9 a.m.-2 p.m.

Summer

Monday-Thursday
7:30 a.m.-9 p.m.

Friday
7:30 a.m.-4:30 p.m.

Off Semester

Monday-Friday
7:30 a.m.-4:30 p.m.

Location

LRC 146

Help Desk Staff

Lindsey Lewis
Kelleagh McGraw
Adam Smith

Manager: Gayle Palmer, 636-922-8378