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St. Charles Community College
4601 Mid Rivers Mall Drive
Cottleville, MO 63376 | 636-922-8000
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Office of Accessibility Services


CONFLICT RESOLUTION

Any student who believes that there has been a violation of the regulations is encouraged to discuss the matter with the OAS Coordinator first. If such discussion does not resolve the matter, the student may then initiate a grievance.

An OAS student may appeal an Office of Accessibility Services decision by doing the following:

  1. Submit a written grievance to the Director of Student Development no more that 45 days (includes Saturdays and Sundays) from date of grieved occurrence.
  2. The Director of Student Development will attempt to schedule an appointment or contact the student by phone within 15 working days of receiving the written grievance. The Director will include the decision in a letter sent to the student by registered mail and forward a copy to the OAS Office (within 5 working days after discussion with the student). If an extension of time is needed in order to fully investigate the complaint, the Director will notify the student in writing (registered mail).
  3. The student can appeal this decision by submitting a written grievance to the ADA Coordinator. This written appeal must be filed within 15 days (includes Saturdays and Sundays) from the date of the Director's letter. The ADA Coordinator will attempt to schedule an appointment or contact the student by phone within 10 working days of grievance receipt. The ADA Coordinator will forward a letter of finding within 5 working days (registered mail) after contacting student. If an extension is needed, the student will be notified in writing (registered mail).

THE STUDENT HAS THE RIGHT TO APPEAL ANY DECISIONS TO THE OFFICE OF CIVIL RIGHTS/DEPARTMENT OF EDUCATION AFTER THE ABOVE ATTEMPTS OF RESOLUTION HAVE BEEN MET.
 
In all grievance cases, a copy of the finding will be forwarded to the OAS Coordinator.

COURSE SUBSTITUTION

SCC will make reasonable modifications to its academic requirements, if necessary, to comply with legal requirements, ensuring that such requirements do not discriminate or have the effect of discriminating on the basis of a student's known and adequately documented disability. Requested modification should not alter essential elements of the program, licensing requirements or result in undue financial or administrative burdens.

The decision regarding whether the substitution is reasonable lies with Academic Affairs. Academic Affairs and the departments involved will determine if an appropriate modification or substitution is possible. Students should complete the Petition for Academic Program Exceptions and Waivers if interested in a substitution/waiver.

THE STUDENT MUST BE COGNIZANT OF THE POSSIBILITY THAT THE TRANSFER INSTITUTION MAY NOT ACCEPT THE COURSE SUBSTITUTION.  

OUT-OF-CLASS EXAMS - TEST PROCTORING

In some cases, out-of-class testing is an appropriate accommodation.  Students receiving this accommodation will receive a sheet providing the step-by-step process for out-of-class testing. The testing situation is treated the same as in-class testing regarding academic dishonesty (refer to the Student Handbook). Students are informed of this in writing prior to their first out-of-class exam each semester. The signed form is incorporated into their OAS file.

OAS students are asked to schedule exams no less than one week (defined as 7 days - includes weekends) in advance to ensure proctor coverage. The OAS Office forwards written notification to the instructor. The form indicates the day and time of the test and asks that any special test instructions be included. If none are noted, the exam will be administered as any other exam (notes or open book, etc., will not be permitted). The instructor will have the test available on or before the specified date and time of the scheduled exam. The OAS Office is not responsible for locating the test or instructor. The exams may be administered by the OAS Coordinator, OAS assistants, test proctor, or someone approved by the OAS Office. Faculty can administer exams for students, should they prefer to do so. When the test is completed, it will be personally delivered by the test proctor to the instructor or his/her secretary. A signature will be obtained to document that the test was returned. If OAS is unable to secure a signature due to unavailability of staff/faculty, locked office, etc., the test will be returned to the locked test file in the OAS Office. Attempts will continue to be made until delivery with signature verification can be secured.

If the exam is not taken on the scheduled date, the instructor is notified in writing or by voice mail. The exam will be kept for two days. It is the student's responsibility to reschedule the test per the instructor's approval. The instructor must notify the OAS Office of this approval.

OUT-OF-CLASS EXAMS - TESTING GUIDELINES

It is necessary for each student to complete a Faculty Notification form through OAS for each class in which testing accommodations are requested. It is important that students give the forms to their instructors. Only then can students schedule out-of-class testing with OAS.

Students must meet with the instructor to verify:

  1. Instructor's preference in test scheduling (same day, etc.).
  2. Permission to reschedule an exam. Instructors determine if they will allow their student to reschedule an exam.
  3. Tests may not be administered at the same time as the student's class meets due to OAS scheduling and need for extended time. OAS cannot schedule exams based on work schedule, but will be flexible due to course schedule.

Instructors are responsible for getting the exam to OAS. A minimum of five days is requested to allow sufficient time to scan, braille, provide tactile drawings, etc.

 FULL TIME STATUS WITH REDUCED COURSELOAD

Requests for full time status with reduced course load should be processed through the Office of Accessibility Services eight weeks prior to the start of the semester.

The College will consider a reduced course load request submitted by a student on a semester-by-semester basis. The College considers 12 hours to be full-time status but recognizes that a student (due to a documented disability) may need to take fewer than 12 hours. If a student wants to take fewer than 12 hours but maintain full-time status, the request must be submitted to the Office of Accessibility Services Coordinator. Appropriate documentation must be on file with OAS.

The Coordinator will meet with the student and evaluate the impact of the disability and demands of the class schedule. Impact and consequences of a reduced course load will be explained to the student (financial aid/scholarship coverage, etc.). The Reduced Course-Load Request Form will be completed by the student and the OAS Coordinator. The form will then be forwarded to the Office of Academic and Student Affairs. That office will notify the student and OAS office of the decision. The Office of Academic and Student Affairs will also contact any other campus offices of approval if necessary. The approved credit load will apply for the requested semester. If the student drops below the minimum credit load during the semester, the student will lose full-time status.

If approval is denied, the student may appeal the decision in writing through the Grievance Procedure.