Technology General Information
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The
Technology, Research, and Planning Department of St. Charles Community
College provides support and service to all technology on campus. Our
services are available to all faculty, staff, and students.
The department reports to the Vice President of Technology, Research, and Planning Barbara Keim, 636-922-8573. |
Administrative Computing |
Floretha Johnson
Director
636-922-8365 |
| The
Administrative Computing area supports the administrative and academic
offices on campus by supporting approved database applications,
providing access to system-wide information, and providing job
scheduling, program maintenance, and security control for the campus
administrative systems. |
- Administrative application programming and support
- Maintenance and support of the campus telephone system
- Computer security
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- Data backup and recovery
- Database management
- Help desk
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Academic Computing |
Lisa Mouser
Manager
636-922-8319 |
| Academic
Computing provides a wide variety of technology-based services and
support to students, faculty and staff to meet classroom requirements.
The Academic Computing area is responsible for providing the following
support to all academic classrooms and student labs: |
- Operating systems administration
- LAN administration
- Data backup and recovery
- Classroom and lab computer support
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- Purchasing consultation
- Technology research and testing
- Manage the Technology Building and ACE Center computer labs
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Network Computing |
Greg Wirth
Director
636-922-8375 |
| The
primary mission of Network Services is to devise a campus-wide
networking strategy, and advance that strategy by implementing proven
technologies that deliver a reliable, high bandwidth, and state of the
art networking infrastructure. Included in this mission is the ongoing
management of the networking infrastructure, through proactive
monitoring, high reliability, and availability to our users. |
- Network security
- LAN administration
- NT server administration
- Computer Security Services
- Data Backup and Recovery Services
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- Operating systems administration
- Database management services
- Web server administration
- Purchasing consultation
- Desktop application support
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Telecommunication Services |
Lisa Seidler
Coordinator
636-922-8369 |
| Telecommunication
Services provides telephone and voicemail support for faculty and
staff. Telecommunication Services also assists faculty and staff using
Datatel, the administrative software of the college. |
- Maintenance and support of the campus telephone system
- Datatel/Colleague connectivity
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- System status
- System alerts
- Datatel password resets
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Help Desk Services
and PC Operations |
Gayle Palmer
Manager
636-922-8378 |
| The
Help Desk and PC Operations are responsible for pre-purchase and
post-purchase support of approved desktop computer hardware and
software. Help Desk and PC Operations provides hardware and software
testing and installation, helps students, faculty, and staff with SCC
Connection, iConnect, wireless, and WebCT login services. |
- Wireless cnnectivity
- iConnect
- SCC Connection and WebCT connectivity
- Testing and evaluation of hardware and software
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- Maintenance and repair of computers and peripherals
- Set up of desktop systems and related peripherals
- Purchasing consultation
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Administrative Software
IT maintains an administrative software package called Colleague, which
was developed by Datatel, Inc. Colleague is currently installed in over
400 universities and colleges throughout the U.S. and U.S. territories
and is also currently in use by nine Missouri secondary schools, both
public and private. Listed below are features of Colleague currently in
use by departments of the college:
Admissions/Records/Registration/Research
Through the Admissions module, Registration module, and internally
created processes, this department has the ability to:
- Admit students and capture data about previous institutions attended.
- Register students for classes in multiple terms.
- Grade students for classes attended and create transcripts of those grades.
- Track student academic progress.
- Report student enrollments to state and federal agencies.
- Produce statistical reports on student enrollments and trends.
- Audit student transcripts for graduation requirements.
Business Office
Through the Accounts Receivable, Accounts Payable, Cash Receipts,
General Ledger, Purchasing modules, and internally created processes,
the Business Office has the ability to:
- Track student accounts receivable.
- Track all payments to the college.
- Issue cash receipts.
- Issue purchase orders for goods and services.
- Track accounts payable.
- Issue checks for payment of accounts payable.
- Establish and track budgets.
- Track inventory and fixed assets.
- Ceridian software is used to process the payroll.
Bookstore
Through the Registration, Purchasing modules, and internally created processes, the Bookstore has the ability to:
- View student registration records.
- Monitor course enrollments to ensure that textbooks will be available.
- Enter purchase orders for textbooks and supplies.
Counseling and Advisement
Through the Registration module and internally created processes, Counseling and Advisement has the ability to:
- View student academic records while advising them about their class enrollments.
- View closed and canceled classes while advising students about their class enrollments.
Financial Assistance
The Financial Aid system interfaces with the Admissions, Registration,
Accounts Receivable, and General Ledger modules. This software and
internally created processes give the Financial Assistance office the
ability to:
- View student academic records for academic progress.
- View student charges and outstanding balances.
- Maintain financial aid records for state and federal reporting.
- Allocate and dispense local, state, and federal financial assistance.
- Monitor financial assistance budgets.
Academic and Student Affairs
Through the Registration, Continuing Education, Purchasing, General
Ledger modules, and internally created processes, Academic and Student
Affairs has the ability to:
- Schedule and monitor class offerings.
- Print full-time and part-time faculty contracts.
- Print faculty and class statistical reports for internal use and state reporting.
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