The
Catering Services of
St. Charles Community College
Catering Policies
Services:
St. Charles Community College Catering strives to provide high-quality
services at reasonable prices. Since many catered functions can
be complex in nature, it is important that you consult with the
catering staff as early as possible. The more complex the event;
the more time required to plan. Please, book your event a minimum of
ten working days prior to ensure that facilities, product, and labor
are available to ensure that you have a successful, stress-free event.
While catering services are available most of the calendar year, there
may be times when your request cannot be honored. If we cannot
service your needs, we will make every attempt to provide a
satisfactory alternative service (catering pick-up, box lunches, etc.),
or we will help you make other arrangements.
St. Charles Community College Catering offers delivery to most
places on campus. However, due to location and strict safety and
quality guidelines, we do restrict the service of hot, parishable foods
in some locations. Please contact Lorie Skinner, Catering Manager
before your event to ensure that service is available in your desired
location.
Reservations:
Campus room reservations must be made before contacting St. Charles
Community College Catering. All room reservations must be made
through Linda Shipley in the Office of Academic
Affairs. She can be reached at 636-922-8468, or
lshipley@stchas.edu.
After making your room reservations, you must contact:
Lorie Skinner, catering manager, 636-922-8391
or lskinner@stchas.edu or
Mike Ott , director of food services
636-922-8392 or mott@stchas.edu
Room
Arrangements:
If special arrangements are needed for you event, you must inform Linda
Shipley at the time you are booking your room. Please inform the
Catering Manager of your needs so we can verify all is perfect for your
event. Also, all furniture must be returned to its original
configuration before you leave. This is your responsibility,
unless other arrangements have been made. This has a direct
impact on the event following yours. An additional service charge
may be assessed to cover added labor cost to return furniture.
Guarantees:
A guaranteed attendance for all functions must be submitted no later
than two working days prior to the event. This number will be
considered a guarantee not subject to reduction. If the actual
number exceeds the guarantee, you will be billed accordingly for the
actual number. If a final guarantee is not received, the actual
number served, or the original estimate, whichever is greater, will be
used for billing purposes.
Cancellations:
All cancellations must be made at least two working days prior to the
function. Cancellations made less than two working days prior
will be billed for any expenses incurred (Perishable products, rental
equipment, etc.). In the event of a snow day or other campus
closure, we will work with you to reschedule your event.
Service
Charges:
Since delays in meal service affect quality, it is our goal to serve
you at the scheduled time. In addition, all pricing is based upon
service time of one hour, thirty minutes. Therefore, if your
event starts or ends late, or requires extended service time, an
additional service charge may be assessed to cover added labor costs.
Method of
Payment:
Catered events may be billed to private parties or through departmental
budget codes. For on-campus groups, you will receive a copy of
your event order prior to your function. Please make any updates
or changes and obtain the authorizing signature from your department
head. Also, fill in the budget account number and return to Lorie
Skinner, Student Center 123.
For off-campus groups, submit payment by check made to SCC
Food Service. Applicable sales tax will be charged unless we
receive a copy of your State Sales Tax Id Form.
Equipment
and Supplies:
All catered events will include all necessary holding, serving, and
set-up equipment. All equipment is the property of SCC Food
Service and must be returned as soon as possible. Also, SCC Food
Service and Mid Rivers Kitchens do not rent food service equipment.
Unused
Product:
The catering staff at St. Charles Community College makes every attempt
to ensure your safety through proper food handling, strict temperature
controls, and certification of each employee by the National Restaurant
Association’s ServeSafe Program. However, due to Missouri
state regulations and St. Charles County Health Codes, SCC Catering
cannot allow "food and beverage not packaged or held at proper
temperature for transport or under our direct control” to be
taken from a catered event. This is to limit our liability for
any foodborne illness caused by customer mishandling.
Plated and
Served Events:
Small groups and special occasions call for more personal
service. Call us with your special needs and we will work with
you on menu and service style to fit your needs. Choose from menu
items listed, or call for recommendations and customized service.
Pricing:
Prices are based on menu selection, service needs, and number of
people. Prices can vary by using china and silver, paper and plastic,
or a combination of both.
|