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St. Charles Community College
4601 Mid Rivers Mall Drive
Cottleville, MO 63376 | 636-922-8000
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Quality Improvement Courses

Fundamentals of Six Sigma, Part 1 & 2
This two-day workshop helps process owners and business leaders understand the methodology and discipline of Six Sigma. Participants will gain high-level, hands-on tools to improve business process performance and organizational effectiveness. Brainstorming techniques, business process mapping, and failure mode effect analysis will be introduced. Learn what large corporations are spending millions on to improve customer service and shareholder value.
CDV 840-80 Length: 16 hours, 1.6 CEUs  
CDV 840-81 Length: 16 hours, 1.6 CEUs  
Influential Leadership

Effective leadership is crucial to business success; it enables leaders to have their good ideas heard, accepted, and executed. This course teaches influencing strategies and how to package ideas to gain the commitment of even the most skeptical coworkers and partners. Among the strategies taught are how to capture people's attention; gaining the ability to clearly link ideas and understanding people's motivations, needs and concerns so you can address them and gain their commitment.

CDV 870-80 Length: 4 hours, 0.4 CEUs  
Rapid Decision Making

One of the most difficult tasks in business is making an important decision without having time to think it through. This course helps leaders accelerate the decision making process while still making quality decisions. The focus is on fast-paced environments with limited time and information. The class also delves in to when it is appropriate to make fast decisions or slow down the process and apply more traditional, analytical decision making approach.

CDV 871-80 Length: 4 hours, 0.4 CEUs  

Quality Improvement | Lean Manufacturing | Course Schedule