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St. Charles Community College
4601 Mid Rivers Mall Drive
Cottleville, MO 63376 | 636-922-8000
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ACE Center Faculty Handbook



SERVICES AVAILABLE IN THE
ACADEMIC AND CAREER
ENHANCEMENT (ACE) CENTER

Tutoring Services


Math Tutoring

Three full time math instructors tutor in the ACE Center.

  • Cindy Strodtman (Master’s Degree)
  • Kim Heitmann (Master’s Degree)
  • and Karen George (Master’s Degree)

There are also three or four (depending on their availability) other part time degreed instructors who tutor at various times. 

In addition, peer tutors (students who have done particularly well in their math courses and have been referred to us by the math department) also work with students.   

The purpose of math tutoring in the ACE Center is to assist students in their learning.  It is meant to supplement class time and instructor office hours.  The ACE Center is a wonderful resource and is best utilized when following these guidelines:

  • Math tutoring is offered only to students enrolled in a mathematics course offered at SCC.
  • SCC students need to come into the ACE Center to schedule time to meet with a particular tutor for a twenty-five minute session.  Appointment sheets will be posted in the math section.  (Students can schedule up to four sessions per week.)  Walk-ins will be welcome based on tutor availability.
  • Students must study the material and begin the problems before working with a tutor.  The ACE Center is a tutoring center, not a homework center.  Homework should be done elsewhere.  (There are study rooms available to students on the second floor of the library.)
  • Tutors will work and explain examples only from the text and/or class notes.  They will also give study tips and answer specific questions.  They will not assume responsibility for completing homework, but will rather seek to help students to understand the concepts involved.
  • Tutors are required to follow the methods taught in class.  Students must have their class notes so the tutors can consult them to determine the instructor’s preferred approach.  The methods presented in the textbook will be the second choice.
  • Students who miss a class or need extensive review should utilize the appropriate learning aids (videotapes, computer software, etc.) available in the ACE Center. 

    These resource materials are to be used in the ACE Center and are not available to be checked out for home use.  (However, the library has math videos which can be checked out for home use.)
  • ACE Center tutors will not work problems on take-home exams or quizzes.

English Tutoring

Richard Johnson (PhD), Tom LaFata, Doug Brown and Chris Van Mierlo (master’s degrees) assist students with writing.  There are no peer English tutors.

  • The ACE Center is a resource for students.  The quality of final papers is determined by the students’ own abilities and efforts.
  • Because of limited staff, limited space, and growing numbers of students, the ACE Center asks that instructors no longer require entire classes to bring their papers to the English tutors before handing them in.  Instead, instructors are encouraged to suggest that only those students with the most obvious writing problems come to us for help.

ACE Center English Assistance Procedures

  • ACE Center English instructors will provide assistance to students with paragraphs, essays, reports, and research papers in any subject, as well as with resumes and grammar instruction.
  • ACE instructors will give suggestions and point out prevalent grammatical errors.  Students will be guided to make their own corrections and changes.  The final product must be that of the student, not the ACE instructor.  In addition, ACE instructors do not proofread papers.
  • ACE instructors will work only with papers that have been assigned in courses in which students are enrolled at SCC.
  • English assistance is by appointment only.  Students should call 636-922-8444 or come into the ACE Center to make an appointment. 
  • Students’ rough drafts must be typed.

ACE Center English Assistance Services:

Students may come into the ACE Center for

  • help at any stage of the process of writing:
  • discussing the assignment
  • brainstorming
  • developing ideas
  • organizing
  • assistance with typed rough drafts which can be checked for these and other problem areas:
  • fulfillment of the assignment
  • thesis statement/conclusion
  • organization and development
  • coherence
  • grammatical and punctuation problems
  • MLA, APA and CMS documentation
  • help with using the computers to type papers including
  • using the Microsoft Word programs
  • formatting the paper
  • using spellcheck and printing the paper
  • instruction in English as a second language (ESL) problems with writing, test taking, or general language structure
  • instruction in English grammar and structure, including
  • one-on-one instruction
  • computer instruction and practice (Writers’ Toolkit and Plato)

Science Tutoring

Doug Hobbs replaces Brent Harris this year and provides 40 hours a week of tutoring in the sciences, including anatomy and physiology, biology, and chemistry.   

Danielle Mueller is our part-time science tutor, providing 15 hours a week of tutoring in the evening. Students need to make appointments in order to work with either of the tutors.    

Foreign Language Tutoring

Foreign language tutoring in French and Spanish is also available.  Students should call 636-922-8444 to set up appointments to work with the tutors.

Other Services


Computer Lab

Students may type papers, access the Internet, work on the tutorials installed on the computers and practice keyboarding skills.  There is always at least one person on duty in the lab to assist students. 

In addition to the regular computers, there are three that have been modified for use by students with either learning or physical handicaps. 

There will be frequent updates sent throughout the academic year alerting you to the new software that has been installed on the computers to help students in their course-work. 

If there is any software that you would like the Academic Network Administrator, Tim Davison, to install, please call him at 636-922-8520 or call the Computer Network Specialist, Travis Molleck, at 636-922-8532.

The First Alert Program

First Alert is a program for students who want to succeed and are motivated enough to realize they need help.  First Alert is not intended to be a program to help students make up class work because they were absent. 

The First Alert Program differs from the tutoring programs, which help students at any time in the semester with their current work.  It is designed to help students who lack the essential prerequisites to succeed in their current course work, and who need more time and attention than their teachers can devote to them to solve their problems. 

Students may not have good study skills, be a poor test-taker, may not understand the use of commas, have forgotten how to work with fractions, or may have no idea how to begin a research paper.  Students who lack these skills may become a part of First Alert and receive tutoring to help them review and thereby enable them to actively and correctly participate in their current classes. 

The First Alert instructor for math is Karen George.  She is assisted by Jacquelyn White, our part time math First Alert instructor.  The First Alert instructor for all subjects except math is Chris Van Mierlo who is assisted with ESL tutoring by Tom LaFata . 

Since enrollment procedures and requirements are different for Math First Alert than for First Alert in other subjects, it is best to contact the individual instructors for information. 

Karen George Math 636-922-8643
Jacqueline White Math 636-922-8643
Chris Van Mierlo General 636-922-8549

First Alert instructors will work with students on an individual basis to provide appropriate help and learning aids and will communicate with you as to what plan of action is being followed.

Because First Alert offers help with the basics of academic disciplines, the earlier in the semester students with problems are referred to the program, the betterIn general, a referral after midterm is one made too late.  There are, however, exceptions, and some students may need help very briefly at any point during the semester.

First Alert instructors will be happy to visit your classrooms to explain to your students how First Alert works. They also have handouts explaining First Alert that can be given to students. 

If you have any questions, would like an instructor to visit your class, or would like the handouts, please call one of the instructors listed above, or contact them via campus e-mail.

Literacy Program (LEAP)

LEAP, the Literacy Education Action Program, offers a free one-on-one service for members of the community who read below a fifth grade level and are 16 years or older.  Individuals are paired off with a volunteer who provides tutorial help.  Volunteers are trained to work with low-level readers through our free training program.  Doug Brown is the coordinator of the program.  

ACE Center Location and Hours

Daniel J. Conoyer Social Science Building Room 2201

Regular Hours:   
Monday-Wednesday 7:30 a.m.-9 p.m.
Thursday  9 a.m.-9 p.m.
Friday 7:30 a.m.-3:30 p.m.
Saturday closed

We are open during the periods between semesters except for the week between Christmas and New Year’s Day, including during Spring Break.  Call 636-922-8444 for specific hours.

We do not give make-up tests to students in the ACE Center.  This is a service offered by the Assessment Center.

Students are asked to “sign in” when using the ACE Center, even if using it only for a moment.  ACE Center funds for tutors, facilities, and resource materials are based on the number of students served.

No cell phones, food, drink, or children are allowed in the ACE Center.


ACE Staff Extension Numbers:

Doug Brown LEAP 8442
Barbara Chandler Associate Dean  8641
Tim Davison Academic Network Administrator  8520
Karen George Math First Alert  8643
Kim Heitmann Math 8345
Doug Hobbs Science 8206
Dick Johnson English 8530
Tom LaFata English 8622
Travis Molleck Computer Network Specialist 8532
Danielle Mueller Part-time Science 8206
Sharon Schreiber Administrative Secretary 8444
Cindy Strodtman Math 8443
Chris Van Mierlo General First Alert 8549
Jacquelyn White Part-time Math First Alert 8643