Technology Help Desk

The SCC Technology Help Desk is available for all students who need technical assistance with any of our online services:

Technology Help Desk Services

  • Activating your Moodle & SCC Connection account
    Note: Login ID and password are the same

Helpspot

Use Helpspot, SCC’s online Help Desk, to submit a request for help with computer problems or to check on the status of your request.

Follow these easy steps to submit or check on a request:

  1. Click on the Helpspot link.
  2. Click on Submit a Request.
  3. Complete the form. All boxes in red must be completed in order for your request to be processed. The more details you include, the better we will be able to help you.
  4. Click on Submit Request at the bottom of the form. You should then see a window that acknowledges your request and that includes an access key. You can use this access key to check on the  status of your request. If you do not receive this window and access key, you may have missed completing one of the mandatory fields.

Technology
Help Desk Info

For Technology Help:

636-922-8555
scchelpdesk@stchas.edu

For General Information:

636-922-8000

Hours:

Fall and Spring

Monday-Thursday
7:30 a.m.-10 p.m.

Friday
7:30 a.m.-4:30 p.m.

Saturday
9 a.m.-2 p.m.

Summer

Monday-Thursday
7:30 a.m.-9 p.m.

Friday
7:30 a.m.-4:30 p.m.

Off Semester

Monday-Friday
7:30 a.m.-4:30 p.m.

Location

LRC 146

Help Desk Staff

Lindsey Lewis
Kelleagh McGraw
Adam Smith

Manager: Gayle Palmer, 636-922-8378