Frequently Asked Questions

How much can I expect to pay for distance learning courses?

Where can I get technical assistance?

How soon can I access my Canvas account?

How do I find my Canvas Course?

Where can I find a list of all the distance learning courses offered?

What is CougarMail?

How can I find library material to assist me with my distance courses?

Are distance learning videos closed-captioned?

What types of distance learning courses are offered?

  • Online classes (N) use materials on the Moodle website and email for communication. Email and Internet experience is assumed.
  • Telecourses (T) use DVDs/videos available in the library. Students must attend some on-campus meetings.
  • Teleweb courses (W) add Internet activities to the video programming of telecourses. Students need access to the Internet and experience with email and the Internet.
  • Hybrid courses (H) use online study in addition to on-campus study (blended). Students need access to the Internet and experience with email and the Internet.

How much can I expect to pay for distance learning courses?
See Tuition & Fees.

Where can I get technical assistance?
SCC Help Desk.

How soon can I access my Canvas account?
Canvas courses will be available to students one week before the start of the semester. If you register late, your course may not be available for 24-48 hours. If it is the first day of the semester and you still do not see your course(s), please contact the Help Desk at 636-922-8555.

How do I find my Canvas Course?
Once you have logged into Canvas, you should see a "Courses" menu at the top of the Canvas Window. Pull down the menu and you should see all the courses you are enrolled in. Click on the name of the course to access it. Remember, you won't see your courses until a week before the semester starts. If you register late, your course may not be available for 24-48 hours.

Where can I find a list of all the distance learning courses offered?
See Distance Learning Courses (in menu at left).

What is CougarMail?
Official St. Charles Community College email correspondence is sent through CougarMail. Canvas will also send notifications to your CougarMail account. Please be sure to activate your CougarMail account by visiting the following link CougarMail

How can I find library material to assist me with my distance courses?
Visit SCC Library.

Are distance learning videos closed-captioned?

  • Dallas Telelearning
    Video DVD sets from Dallas Telelearning include closed-captioning, but DVDs need to be played on a computer that has a DVD player.
  • Intelecom
    Once you are playing a clip in the video player, you will see a button labeled CC. Click the CC button to turn closed captions on or off.

Note: If accessibility needs exist and you are not able to identify closed-captioning for your course video, contact Keith Kolander in the Accessibility Services Office at 636-922-8492.